Summary: Allow personal devices only for approved work, through approved apps, and when the device meets your security requirements. Use company-owned devices for administration, sensitive work, or jobs that require large amounts of data to be stored locally.Employees...
Summary: Employees should use standard accounts for email, web browsing, and everyday work. Administrator access should be limited to approved IT tasks and protected with a separate account.Administrator access often starts with one request. An employee needs to...
Summary: Most IT problems don’t appear out of nowhere. Backups quietly stop running, updates sit unfinished for weeks, and old staff accounts stay switched on for months. A short check once a month catches these while they’re still cheap to fix. This post...
Someone leaves the company on a Friday. By Monday, their email account is disabled, and their laptop is back in the pile.What nobody checks is their login to the project management tool they signed up for in Q3, the cloud storage folder they shared with a contractor,...
The most time-consuming ticket in your queue is rarely a hardware failure. It’s the PC infection that started when a user installed something they shouldn’t have been able to. Or it’s the broken configuration left behind after someone changed a setting IT can’t...
The most dangerous thing in a server room is often the phrase, “Don’t touch that.”It’s usually said with a half-joke and a grimace. It refers to the old box that “still works”, runs something important, and has survived so many fixes and workarounds that nobody feels...
