Managed IT Services
All the benefits of an in-house IT support team at a mere fraction of the cost
Fully Managed IT Support with Proven Results
Every Managed Service Provider (MSP) promises to exceed your expectations – but they’re often content to keep those expectations vague. How can you know you’re getting value from your IT partnership if you don’t even know what you’re looking for? We don’t just make promises: we give YOU the tools to evaluate our performance.
By working to craft your strategic IT roadmap based on our Recommended Technology Platform, we help you define your own long-term IT goals. With our strategic IT management, we don’t just promise increased value & productivity: we describe what those improvements look like, and we offer measurable proof to help you see the entire picture.
How can we help you today?
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I am looking for a new IT Provider.
I have some questions about Fully Managed IT.
I have a provider but I am looking to change providers.
IT Outsourcing Without the Stress
Today’s technology is truly amazing…at least, when it works. But as devices and systems grow more sophisticated, keeping them up and running, as well as secure, becomes more complicated. There’s good reason why a growing number of businesses are choosing to completely outsource their IT. With ITVantix’s Managed IT – called MAXX Care – you do you. And we’ll do the rest.
Plan Your IT Investments with Confidence
You don’t suddenly decide your destination as you pull up to each stoplight. If your current provider only reacts when something breaks, it can leave you feeling lost…and it might be time to start planning farther ahead.
ITVantix works with you to build a proactive roadmap and IT lifecycle management into your fully managed IT services, and schedules intentional, strategic consultations to help you move beyond the break/fix cycle. That means fewer surprise costs, less downtime, increased efficiency, and a greater sense of control over your own technology.
Fast Tech Support When You Need It Most
Submitting an IT support ticket shouldn’t feel like shouting into a void. With ITVantix, every support ticket is seen by a real person within 15 minutes, then triaged to resolve your most critical issues right away. If it’s urgent, we’re on it immediately. If it requires onsite resolution, we’re there. If the unthinkable happens and something slips through the cracks, our automatic escalation catches it.
Get faster support and faster recovery times with our workplace IT management, so your team members can keep doing what they do best.
IT Support That Knows Your Name & Your Needs
The only thing worse than a recurring tech problem is having to explain it to each support tech all over again. That’s inevitable for massive call centers, but not for our dedicated, full-service IT support team based in Georgia. When you call us you get the same people every time, who remember your business needs and your prior tech issues.
By developing a personal relationship with your team, we can better document, track, diagnose and resolve repetitive problems – freeing up even more time and mental energy for your team.
Cyber Security Services to Inspire Confidence, Not Fear
Imagine playing dodgeball with a blindfold on – impossible, right? We don’t leave you to blindly guess at the digital threats you face, and we don’t push scare tactics to upsell you. Instead, we identify and explain key threats as they evolve, and protect you from each one with targeted solutions built into your fully managed IT services.
Get an IT consulting and security strategy tailored to your business needs, and the peace of mind that comes with knowing your greatest risks are continually being researched, evaluated, and proactively addressed.
Need Help?
We get it! Cybersecurity & Compliance can be complicated, and ITVantix takes pride in offering the right solutions and expertise for your business. We’re happy to answer any questions you might have.
SERVICES
What We Do
Professional IT Services
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Get the peace of mind that comes with having a plan. By Adopting ITVantix’s Proven IT Support Strategy and building an IT Roadmap in alignment with best practices and our Recommended Technology Platform, you will be able to plan your IT investments proactively instead of reactively, and be more adaptable to other business challenges.
Telephone Systems
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Whether your business needs a run-of-the-mill phone system or a feature-rich unified communication solution, ITVantix’s MAXX Voice has you covered.
With capabilities to resolve issues remotely, over the phone or in-person, we keep your business communications running at optimal levels.
Infrastructure & Security
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ITVantix provides stress free infrastructure & security design and implementation services including Low Voltage fiber & cabling, alarm systems, video surveillance and access control solutions.
Let the MAXX Security Team build a successful network foundation and relieve the additional burden on your IT department with intuitive tools designed to keep your people, assets and workspace safe.
Copiers & Printers
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Thanks to our strategic partnerships with Toshiba, Brother, Lexmark and FP Mailing Solutions, we have your document management and mail handling needs covered.
With MAXX Office Managed Print and Mail Solutions, we can show you how to reduce your printing and mailing expense. Ask us how and we’ll show you in Black & White!